ASMR 2016

Personal factors

System factors

General literacy levels

• HCP 's communication skills • Time pressures upon health care professionals

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Cognitive skills

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Motivation

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Complexity of health information

• Physical and emotional health • Experience with health care

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• Characteristics of healthcare setting System demands and expectations upon patients •

Specific health condition

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Beliefs about health

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Social supports

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Socioeconomic status

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