ESTRO 2023 - Abstract Book

S666

Monday 15 May 2023

ESTRO 2023

Patients were invited to participate during their planning appointment, those who consented were sent a link to the video tour and survey via text message.

3. Focus groups: conducted with staff (n=17) utilising open ended questions to gather feedback on the virtual tour.

The treatment room and avatar can be seen in Figure 1. with a sample of survey and focus group questions.

Results Patient surveys:

● 66.7% of patients in the control group felt anxious about attending the radiotherapy department for the first time, reducing to 28.6% in the intervention group with comments such as “not now that I’ve seen the video” ● 85.7% of patients reported knowing where to go for their appointments after watching the video compared to only 33.3% of patients in the control group. ● 92.9% of patients understood the queue calling system after watching the video compared to 55.6% of patients in the control group. ● 92.9% of patients understood the changing room system after watching the video compared to 55.6% of the control group. ● 85.7% of patients who had watched the video felt they knew what to expect in the treatment room, compared to only 33.3% of the control group with comments such as “the video helped”.

Patient comments included “excellent idea” and “alleviates the concerns about where to go and what to expect ahead of that first visit”.

Focus groups:

100% of focus group participants felt the virtual tour would be a positive addition to patient information. Comments can be seen in figure 2.