ESTRO 2024 - Abstract Book

S2651

Interdisciplinary - Education in radiation therapy

ESTRO 2024

135

Digital Poster

Empowering patient satisfaction and compliance through shared decision-making

Alaa Taysir Al Hinai, Zahid Al Mandhari, Salim Chaib rassou, Sara Ali Al Sheidi

Sultan Qaboos cancer care and research center, Radiotherapy, Muscat, Oman

Purpose/Objective:

In contemporary healthcare, patient satisfaction and compliance are paramount for achieving optimal health outcomes and enhancing the overall quality of care. Shared decision-making (SDM) is a collaborative approach engaging patients in the decision-making process regarding their healthcare, ultimately empowering them to make informed choices about their treatment options. This abstract explores the profound impact of (SDM) on enhancing patient satisfaction and compliance among Omani patient undergoing radiation therapy.

Material/Methods:

A mixed methods approach was applied. Developing and validating the tool including first systematic literatures review using different databases restricted of publication 2015 – 2023 and second developing qualitatively a multi item tool. We found 17 studies addressing patient engagement, compliance, (SDM), satisfaction and outcomes of engagement. We developed diary addressing information about diagnosis, date of CT/MRI simulation, re simulation date, date of diagnostic CT, MRI, PET scans, chemotherapy, date of starting radiation, admission status, planned radiation sessions, appointment of weekly review, vital signs, and special counselling, which was handed to all patients undergoing radiotherapy. This diary helped them gaining more understanding regarding their treatment. Patient satisfaction was evaluated qualitatively by verbal questionaries during the weekly review at least once and at the end of the treatment.

Results:

Shared decision making has a direct and positive effect on patient satisfaction. Patients who feel involved in their care decisions report higher levels of contentment with their healthcare experiences. This sense of involvement can reduce anxiety, build trust in healthcare providers, and lead to more positive perceptions of the quality of care received. Moreover, patients express satisfaction when their values and preferences are considered during decision-making, resulting in a patient-centered approach to care delivery.

Conclusion:

Patient decision-sharing (PDS) through Shared decision making (SDM) is a powerful tool for improving patient satisfaction and compliance. Active patients’ participation leads to higher levels of satisfaction and adhesion to treatment plans. Healthcare organizations should prioritize the integration of SDM practices via technology to facilitate PDS, leading ultimately to better patient outcomes and patient-centered healthcare system. Our future action is to develop mobile application that allow patients accessibility to the dairy digitally.