ESTRO 36 Abstract Book

S561 ESTRO 36 2017 _______________________________________________________________________________________________

resulting in a machine schedule made up of individualised patient appointments. Queue times are compared with scheduled patient appointments to review the timeliness of patients attending their appointment. The tool was designed and released in October of 2010 for a trial period of two months and has been in use in the department since its introduction.

Figure 1: Traffic light system which compared individual appointment duration against the scheduled appointment time. Conclusion The development of an in-house KPI tool has many advantages for a radiation oncology department. Individual appointment times can be recorded and adjusted to ensure adequate time is allocated for an individual’s needs. Ensuring adequate scheduling results in reducing patient waiting times and stress for treatment staff. It also displays machine utilisation and overall performance.