Quality Management 2017

What do risk management and Quality improvement have in common?

 Both need of a process approach- process maps.  Both need Quantification

BUT

 Process chart with barriers vs process chart with quality indicators

RISK MANAGEMENT o Will check that barriers are robust by monitoring near misses, incidents and accidents reports (reporting system)

o

Event Report Data

QUALITY IMPROVEMENT o Will monitor quality indicators to improve process and the quality of treatments which should result in better outcomes

o

Outcomes