Quality Management 2017

Context

Analysis of Near-Misses and Errors (NM/E)

1. Report near-misses and errors: passive declaratory system 2. CREX: active analytical system ‘ a posteriori ’ 3. Process Review: active analytical system ‘a priori’

Process Review (PR)

An a priori analysis of failure modes within any organization Allowing to set up preventive actions to overcome organisational weaknesses