Quality Management 2017

Which population perspectives are there?

Patient

•

• Clinical (high quality decision making)

• Management (high quality performance)

General public

•

Disclaimer:

Organisation outcome

-This is NOT the only possible categorisation. -Topics addressed often have MULTIPLE perspectives -I just want to make it a bit less chaotic….

Patient Consumer Quality Index Clinician Minimum Quality Regulations

Patient reported outcome

Registries

Example perspective used in Holland