Quality Management 2017

Global analysis of the process: capability indicators and control charts

A NALYZE

S TEP 9: A NALYSE THE PROCESS IN TERMS OF CAPABILITY AND STABILITY TOGETHER

Excel spreadsheet:

SUGGESTIONS FOR QUALITY IMPROVEMENT? (see the Ishikawa diagram)

CAPABILITY/PERFORMANCE INDICATORS

CONTROL CHARTS STATE OF THE PROCESS

Analyse of the throws

Pp

Ppk

Ppm %out of specifications INTERPRETATION STABLE?

* I: * MR: * I: * MR:

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0

Samples 1 to 10

Samples 11 to 15 (same protocol than 1 to 10)

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0

STABLE?

NO

YES

1 3

YES

CAPABLE?

2

4

NO

03/10/17

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