Quality Management 2017

Ideal state

Imagine…

▪

Referral through website

▪ (No acceptation of patient unless) all required data received

▪ Standard implantation of markers at birth…

▪ No other patients, plenty of time

▪ All experts available at all time

▪ All equipment available, no downtime (base stability)

▪

…

Background Lean tools Lean in healthcare Process optimization Discussion