Quality Management 2017

5 x why, solution measured

Possible solution: Pull, no fixed start date for patient: call in after plan approval

Checked in 10 patients: Patients are ok; - CT informs patient about start treatment after approx. 1,5 week - Patient is aware of short notice More processing time due to no endpoint is an issue though - Needs time and awareness - Workload is decreased! Multi-disciplinary approach works (most of the time..)

Now implemented in more patient groups, but still in PDCA

Continuous Improvement

Methods

Incident Registration Discussion