Quality Management 2017

Exercise 7 groups

Each group gets a brown paper, sticky notes in 4 colors and markers in 3 colors. Use the sticky notes to distinguish between activity, actor, time, issue. After defining the process on brown paper Exercise 1 continues with process optimization, Exercise 2 with quality improvement.

Group 1 Ex 1: Process optimization Patient referral - CT Group 2 Ex 1: Process optimization Patient referral - CT

Coffee area

Oslo 1

Group 3

Ex 1: Process optimization CT – first treatment

Coffee area

Group 4 Ex 1: Process optimization CT – first treatment

Oslo 1

Group 5 Ex 2: Quality improvement

Oslo 1

Group 6 Ex 2: Quality improvement

Oslo 1

Group 7 Ex 2: Quality improvement

Oslo 1