Quality Management 2017

Comprehensive Quality Management System (C-QMS)

Before starting anything, ask yourself:

What does quality mean to the patients/management/institution ? What aspects of service are important to patients/management ? What do pts. and purchasers like/dislike about the current service ? What constitutes an appropriate quality of service ? What professional guidance should be considered ? (Source: ‘Towards Safer Radiotherapy’, U.K. Dept. Of Health)

 C-QMS is based on self-defined objectives