Quality Management 2017

C-QMS brings Transparancy

Errors/near misses are reported and analyzed

In a non-punitive, open and fair ambiance Report forms are standardized and easy-to-fill in (sheets accessible everywhere, Intranet…) Staff is trained to report errors/near misses Forms are reviewed monthly in an unformal multidisciplinary committee dedicated to safety Some selected incidents, implying a particular risk, are investigated in depth to identify root causes

 Corrective actions are decided and followed-up!