Quality Management 2017

D EFINE

What to measure?

Customer’s requirements:

The balloons have to reach a target distance of 250cm  30cm.

High accuracy High precision

Choice of relevant indicators , target and specifications .

Process Target

Specification limits

Indicator

Measure

What do you want to assess in your process?

How can you measure this indicator? Be precise.

Customer’s requirements

03/10/17

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