Quality Management 2017

D EFINE

What to measure?

Customer’s requirements:

The balloons have to reach a target distance of 250cm  30cm.

High accuracy High precision

Choice of relevant indicators , target and specifications .

Process Target

Specification limits

Indicator

Measure

Distance between the starting line and the 1st rebound of the balloon

Accuracy and precision of the balloons’ throws

LSL: 220cm

250cm

USL: 280cm

03/10/17

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