Quality Management 2017

Outline

▪ Background of Lean; origin Toyota / Japan ▪ Lean tools: Six Sigma, 5-S, Muda, Kaizen, Gemba Walk ▪ Application of Lean in Health Care

▪ Optimizing Processes (part I)

▪ Quality Improvement (part II)

▪ Optimizing the process for prostate cancer patients:

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Gemba Walk

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Value Stream Mapping

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Ideal state, Future state

▪ Multi-professional approach in implementation

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Discussion