Quality Management 2017

Lean Thinking: Background

Lean is NOT a goal in itself, it is a methodology Lean is NOT a science, merely a practical approach Lean can be applied in any environment

Lean principle: Maximize customer value while minimizing waste

-Simply, lean means creating more value for customers with fewer resources. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.

Background Lean tools Lean in healthcare Process optimization Discussion