Quality Management 2017

Six Sigma

▪ Six Sigma literally stands for an error rate of 0,00034%, implemented by Motorola (1986) to improve production results by reducing variation. ▪ Grown into a structured improvement methodology in itself, with trained experts (belts) ▪ Optimizing processes by reducing variation, the error rate and cost; - In industry/production processes endpoints are merely financial - In healthcare applied in process improvement at operating rooms: less errors, more efficient use of OR’s.

Dave Nave, How to compare Six Sigma, Lean, and Theory of Constraints

Background Lean tools Lean in healthcare Process optimization Discussion