Quality Management 2017

5 x why analysis (II)

5 x why checklist:

5. Think of a solution and recommendations; How to implement Appoint a problem owner Identify consequences / risks Communicate 6. Implementation; Just start doing it! 7. Check/adjust Measure after implementation whether the problem indeed has been solved If necessary go through 5 x why checklist again. And again…

Continuous Improvement

Methods

Incident Registration Discussion